Shipping Policy
This Shipping Policy explains how GRAINSHIFT processes, ships, and delivers orders. It applies to all orders placed through this site.
Processing & Delivery Times
Orders arrive within 2–7 business days of purchase. Orders placed on weekends or holidays are processed starting the next business day. During high-volume periods (launches, promotions, holidays), delivery may take a little longer than usual, and we'll flag it at checkout if it applies.
Shipping Rates & Methods
We offer free standard shipping on every order, no minimum required. There is currently no expedited shipping option.
Where We Ship
We currently ship only within the United States.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number and carrier link. Please allow up to 24 hours for tracking information to update after you receive this email.
Delays & Issues
While we do our best to hit the timelines above, shipping carriers can experience delays outside of our control (weather, high volume). If your order is significantly delayed, lost, or arrives damaged, contact us and we'll work with you to make it right, whether that's a replacement or a refund, depending on the situation.
Contact Us
Questions about an order or this policy? Reach us at colby.ecom1@gmail.com and we'll get back to you within 1–2 business days.